AI phone agents for local and multi-location businesses
Never miss another
customer call.
Callenova answers, qualifies, schedules, and follows up on every call, 24 hours a day, in your words.
Ivy
Inbound call
Connected
01:12
- Captured name and callback number
- Answered a question about service hours
Illustrative example, not a recording of a real customer call.
Meet your AI team
Pick a voice. Hear it call you.
Ivy and Leo answer with the same standard of service. Choose one and request a demonstration call in under a minute.
Ivy · AI voice agent
Ivy greets callers with a calm, welcoming tone. She listens carefully, confirms details, and keeps conversations moving toward a clear next step.
- Customer service
- Appointment scheduling
- Lead qualification
- Follow-up calls
- Reception
Your number is used only to place the demonstration call. You confirm consent before submitting, and calls may be recorded for quality.
Capabilities
More than an answering service.
A working shift.
Transcript and summary
- CallerHi, I'm calling to schedule a service appointment.
- IvyAbsolutely. I can help with that. What type of service does your vehicle need?
- CallerAn oil change, and someone should check a warning light.
- IvyGot it. May I have your name and the best number for the appointment?
- Caller information captured
- Appointment request created
- Summary written to the dashboard
- Follow-up flagged for the service team
Illustrative example, not a real customer call.
Voice selection
Ivy
Female voiceWarm, polished, empathetic, professional
Leo
Male voiceConfident, calm, conversational, professional
24/7
Answering
Nights, weekends, and holidays — on Starter plans and up.
Multiple
Concurrent calls
No busy signal when the line spikes.
Your greeting
Every conversation
Configure how your receptionist welcomes callers.
- Multilingual capability
- Calendar sync and CRM webhooks
- Custom scripts
- Live transfers
- Callback request capture
- Recordings and transcripts
- Call routing rules
- Usage analytics
Make it yours
Every word is yours to set.
Pick a voice
Choose Ivy or Leo, then set pacing, tone, and the disclosure wording callers hear.
Set the script and knowledge
Hours, services, policies, qualifying questions, escalation rules, and a never-say list.
Connect a phone number
Point an existing number at your agent or use a new one, with routing per department.
Integrations
Plays nicely with your stack.
Connect supported calendars, or send events to your CRM through webhooks or Zapier. Google availability is available in dashboard and public booking flows; voice calls use Callenova availability. Outlook is coming soon.
- Google Calendar
- Cal.com
- Zapier / Make webhooks
- CRM via webhook
- Calendly
- Signed webhooks
Appointments synced
Live- Service appointmentThu 10:15 AMCalendar
- New patient consultThu 2:30 PMCalendar
- Buyer showingFri 9:00 AMCRM
Illustrative view of synced appointments.
How it works
Live in four steps.
Step 1
Tell us about your business
Hours, services, locations, policies, and how you want calls handled.
Step 2
Customize your receptionist
Choose Ivy or Leo, then set your greeting, business knowledge, and call-handling rules.
Step 3
Connect your tools
Set up your phone connection and any supported integrations available on your plan.
Step 4
Your agent starts taking calls
Complete setup, activate your receptionist, and make a test call before relying on it for customers.
Industries
Configured for how your industry answers the phone.
Automotive Dealerships & Repair
- Book service appointments and confirm drop-off times
- Qualify inbound sales inquiries by vehicle and timeline
- Answer hours, location, and status questions
See the AI phone answering service for automotive dealerships & repairCompare plans and included minutes
Your dashboard
Every call, measured.
Calls, minutes, outcomes, leads, appointments, transcripts and summaries live in one control center from the day you subscribe.
Overview
Agents online128
412
37
98%
Call volume
Recent calls
- Inbound callerToday, 9:14 AM · Appointment booked
- Inbound callerToday, 8:02 AM · Lead qualified
- Callback requestYesterday, 4:47 PM · Transferred
Illustrative dashboard view with sample values, not customer data.